We have observed that average room rates have recovered at a much faster pace when compared to occupancy levels during 2021. In fact, ADR growth across the UK outstripped inflation during the year. We attribute this to various factors:
Source: STR, a CoStar Group Company and Oxford Economics
Source: Oxford Economics
The UK has experienced severe staff shortages during 2021, which has been particularly pertinent to the hospitality industry, with hotels across the country struggling to recruit across both back and front of house departments such as housekeeping and food and beverage. Whilst we deem Brexit to play a secondary role in this, we consider the primary reason to be the Covid-19 pandemic, with long periods of unemployment for many foreign workers encouraging them to relocate back to their home countries. Temporary staff absences have also been a key theme during 2021 as a result of Covid-19 restrictions such as self isolation.
Various incentive packages were announced during the year to support hospitality businesses, including the furlough scheme extended up until September 2021, a temporary discount in business rates and a reduced rate of VAT, which have in turn supported profitability levels during the year.
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